Transparent, fair, and hassle-free returns for your peace of mind and wellness satisfaction.
At Floramade, your trust, wellness, and satisfaction are our top priorities. We are committed to providing high-quality Ayurvedic formulations and ensuring a reliable, supportive experience. If something is not right with your order, we are here to assist you.
We accept return or replacement requests within 7 days of delivery under the following valid conditions:
Product arrived broken, unsealed, or leaked during transit.
You received a different product or variant than ordered.
You were mistakenly charged higher than the product MRP.
To preserve Ayurvedic hygiene standards and safety integrity, the following cannot be returned once delivered:
If you wish to cancel an order, you can do so within 24 hours of placing it or prior to courier handover by emailing us at floramade517@gmail.com.
If the cancellation request is accepted before dispatch, 100% of the prepaid amount will be refunded to the original payment method within 5–7 business days.
If you notice clear external carton damage or tampering at the time of delivery, please refuse delivery from the courier executive and take photos of the box. Notify our team immediately with photos, and we will dispatch a fresh replacement package right away.
Please email us your order number, invoice, and clear photos/unboxing video of the affected product:
Our practitioners and support team are here to help you with any queries regarding our policies or rituals.
